How to add store credit?

You can add a store credit from the BackOffice and POS.

From BackOffice

1. Go to Sales > Payments
   
   
    
2. Add a new Payment
    
3. Select the type “by credit invoice”
    
4. Select the customer to whom you would like to add the store credit.
   
   
    
5. Put the amount you would like to add to their credit.
   
   
    
6. Hit Save or F7.
    
7. This should show in your customer's balance as a positive credit amount.
   
   

From POS

1. Search for the customer for whom you would like to add a store credit.
   
   
    
2. Click their name or the person icon on the left
    
3. Click the dollar icon from the Customer profile to add store credit
   
   
    
4. Enter the amount you would like to add then hit the ADD button
   
   
    
5. Select the payment method tender they would like to use then hit F8 or the green check to finish the transaction