ShipStation

29. juuli 2025

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ShipStation Integration Setup Guide

This guide will walk you through the necessary configurations in your Back Office, WMS Settings, and the ShipStation Integration App to enable seamless shipping operations.

1. Back Office Configuration (Delivery Conditions)

First, ensure your delivery conditions are properly defined in the Back Office, as these will be used by the WMS and ShipStation.

  1. Navigate to Delivery Conditions:
    • In your Back Office, go to Inventory -> Inventory.
    • On the left-hand menu, select "Delivery conditions".
  2. Define Delivery Types:
    • Create or verify that all necessary Delivery types (e.g., Standard Shipping, Express, Local Pickup) are set up here. These will be available for selection later in the ShipStation integration app.

2. WMS Settings Configuration

Next, configure the relevant settings within your WMS that enable the ShipStation integration.

  1. Configure Package Materials:
    • If you plan to use package mapping based on product groups, ensure this setting is configured.
    • Go to WMS Settings -> General -> General.
    • Locate and select the appropriate product group to Package materials. This helps the system identify which products are used for packaging.
  2. Enable ShipStation Integration:
    • Go to WMS Settings -> Integrations.
    • Locate the ShipStation option and mark the checkbox next to it.
    • Click the Save button to apply this change.

3. ShipStation Integration App Setup

Finally, install and configure the ShipStation integration app itself, connecting it to your ShipStation account and mapping essential data.

  1. Install and Open the App:
    • Navigate to your system's App Store.
    • Search for "ShipStation".
    • Install the ShipStation app, and then open it.
  2. Refresh Cache:
    • After making any changes in the Back Office (like updating Delivery types) or if you encounter data inconsistencies, go back to the ShipStation Integration app and click the "Refresh Cache" button. This ensures the app pulls the latest data.
  3. General Settings:
    • On the General Settings page of the ShipStation app:
    • Enter your API Key (from your ShipStation account).
    • Enter your API Secret (from your ShipStation account).
    • If you are setting up for testing purposes, ensure you check the "Test Mode" box.
  4. Location Settings:
    • Proceed to Location settings within the app.
    • Select your specific Location (e.g., your warehouse or store location).
    • Select the Delivery type that corresponds to the delivery conditions you set up earlier in the Back Office.
  5. Connect Carrier and Service Codes:
    • The app will display Carrier codes list and Service codes list that it receives through the ShipStation API.
    • You will need to connect or map these codes to your internal system's equivalents.
  6. Package Mapping:
    • This step links your internal package types to those recognized by your carriers via ShipStation.
    • From your product settings, you can select your package (e.g., "Small Box," "Envelope").
    • Then, from the Package code list (received from carriers), connect it to your carrier's corresponding package type.