ShipEngine

4. august 2025

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Ship Engine Integration Setup Guide

This guide will walk you through the necessary configurations in your Back Office, WMS Settings, and the Ship Engine Integration App to enable seamless shipping operations.

1. Back Office Configuration (Delivery Conditions)

First, ensure your delivery conditions are properly defined in the Back Office, as these will be used by the WMS and Ship Engine.

  1. Navigate to Delivery Conditions:
    • In your Back Office, go to Inventory -> Inventory.
    • On the left-hand menu, select "Delivery conditions".
  2. Define Delivery Types:
    • Create or verify that all necessary Delivery types (e.g., Standard Shipping, Express, Local Pickup) are set up here. These will be available for selection later in the Ship Engine integration app.

2. WMS Settings Configuration

Next, configure the relevant settings within your WMS that enable the Ship Engine integration.

  1. Configure Package Materials:
    • If you plan to use package mapping based on product groups, ensure this setting is configured.
    • Go to WMS Settings -> General -> General.
    • Locate and select the appropriate product group to Package materials. This helps the system identify which products are used for packaging.
  2. Enable ShipStation Integration:
    • Go to WMS Settings -> Integrations.
    • Locate the Ship Engine option and mark the checkbox next to it.
    • Click the Save button to apply this change.

3. ShipStation Integration App Setup

Finally, install and configure the Ship Engine integration app itself, connecting it to your Ship Engine account and mapping essential data.

  1. Install and Open the App:
    • Navigate to your system's App Store.
    • Search for "Ship Engine".
    • Install the Ship Engine app, and then open it.
  2. Refresh Cache:
    • After making any changes in the Back Office (like updating Delivery types) or if you encounter data inconsistencies, go back to the Engine Integration app and click the "Refresh Cache" button. This ensures the app pulls the latest data.
  3. General Settings:
    • On the General Settings page of the Ship Engine app enter your API Key (from your ShipStation account).
  4. Location Settings:
    • Proceed to Location settings within the app.
    • Select your specific Location (e.g., your warehouse or store location).
    • The app will display Carrier codes list that it receives through the Ship Engine API.
  5. Delivery types mapping:
    • Select the Delivery type that corresponds to the delivery conditions you set up earlier in the Back Office.
    • Select service code from the list that it receives through the Ship Engine API.