Printer Setup Guide (printing by wrapper)

March 25, 2024


This article covers the Printer setup for ERPLY POS - Currently supported printer vendors - Star, Epson, Citizen.

Steps

  1. Open POS Application from start page and open Settings by pressing on the cog in upper-right corner
  2. Press Printing Configuration
  3. Check “Try Printing by wrapper” and expand menu
  4. Press “Open Printing settings”
  5. Configure “Printer connection” to your desired connection type
  6. NB! If you are using Bluetooth as your means of connection, please connect the printer in the Settings app before trying to search it via POS
  • Go to Settings app
  • Select “Bluetooth” from the menu and make sure Bluetooth connection is enabled
  • Select the desired printer in Bluetooth menu, if the Settings states “Connected” next to printer name it’s connected! You can proceed with pairing on POS app.
  1. Some payment integrations support terminal printing - if selected integration supports terminal printing there will be two extra fields - Printer choice(this sets if receipts get printed from External receipt printer/terminal printer), Print receipt type(Option what receipts exactly get printed) - configure these fields according to your needs.
  2. Configure “Paper size” to reflect your printer paper size.
  3. Configure “Gray depth” according to your needs - this parameter sets the grayscale of printed images if printer supports image printing
  4. Configure “Characters per line” according to your printer settings
    1. Most of times user won’t have to configure this - it will get automatically resolved by printer default settings.
    2. If receipt seems misaligned try different printouts with these parameter in order to get well aligned receipt.
  5. If everything is configured press “Search printers” buttons
    1. Printers will appear in “Selected printer” selection if any are found
    2. “Selected printer” label will reflect “-“ value if no printers were found
  6. Select desired printer
  7. Press “Test receipt” to see test receipt. 
    1. If test receipt is misaligned refer to 9. step. If it looks good you are ready to use your printer with Erply POS!