Sometimes when a reported issue should be investigated deeper or even it can not be reproduced on the ERPLY side browser logs may help to detect the issue and find a solution for it.
In order to collect browser logs please follow steps below:
Open developer tools (mouse right click → Inspect)
![](https://cdn.erply.com/assets/469357/file/W31iUMmNEe4KgaItF5dWAqEIm03W1pFbsehL4Adu2Wbq1QS7Zj.png)
Select the Network tab on the top:
![](https://cdn.erply.com/assets/469357/file/PTdgpJWg0Juvfe4KdF3nsHGPoEqE3WMPu8WoRJYDGFejOs4Yrn.png)
Leave this right side panel (dev tools) opened and start reproducing the issue.
Once you have finished reproducing issue click on the “export HAR file” button:
![](https://cdn.erply.com/assets/469357/file/V4ArVAdoAVJPoxCw5zXLDXeFgAUW7Gw8rVlQelamzGb8ih97tI.png)
Then save this file somewhere on your computer.