Nets Cloud servers transition to Amazon platform and troubleshooting information

August 8, 2024


Nets is transitioning their Connect@Cloud services to AWS platform. Old certificates from the currently used platform will expire on October 16th 2024. Until this date the transition will be finished and all payment terminals will be automatically updated to use the new IP address for the Connect@Cloud. 

No manual actions in the payment terminal required from Nets terminal users. 

Important! If after the changes the terminal is not automatically reconnected, please try to restart the payment terminal device manually or contact Nets support to solve the issue.