Payment Express (Windcave) UK Payment Integration

Payment Express (Windcave) UK Payment Integration

In this guide you will learn how to configure a Payment Express UK Payment terminal to Erply POS. The guide includes two parts: the part that has to be completed by the Payment Express UK team and the second part that will be configured in Erply.

Install Payment Express Middleware

For the Payment Express UK Payment integration to work, a middleware needs to be installed on the Windows computer being used. The middleware will manage payment requests between the Erply POS and Payment Express UK end points.

To install the middleware, please reach out to Payment Express UK support using this link https://www.windcave.com/contact.

Configure Erply

To configure the integration in Erply, both the Back Office and the POS need to be configured.

 Back Office

In the back office, we will need to enable payment integration at the register level. To do so, please follow these steps:

Step 1: Login to the back office using the following link https://login.erply.com

Step 2: Click Retail ? Registers

Step 3: Open the register you wish to configure

Step 3: Under “Card payment terminal / card swiper”, select Payment Express

Step 4: Click “Save” to save the configuration.

POS

Two pieces of information provided by Payment Express UK need to be provided: the IP address and the port number. The IP address is the local IP address 127.0.01 and the port number could change but is almost always 2008. To introduce these pieces of information in Erply, please follow these steps:

Step 1: Use this link to install EPSI if you have not done so yet.

Step 2: Click on the gear icon ⚙ and then on External Device Integration.

Step 3: Under “Payment Terminal” type in the local IP address which is 127.0.0.1 and the PORT number which is 2008.

Step 4: Click “Connect” to make sure the connection is established. A success message will show up.

Step 4: Click “Save” to save the configuration

By now, the terminal should be connected, and you should be able to run a test transaction and also perform a return.

FAQ

1. When I click Save, the configuration at the POS is not saving.

Make sure you are signed into Erply POS using the HTTPS link. The best way to make sure this is the case, use the Erply POS for Windows blue icon on your desktop to open the POS.

1. When I type in the IP address, the port number is also populated with the IP address.

Make sure you have selected “Payment Express” from the back office and also make sure you are again running on HTTPS.

1. When I click “Connect”, I get the message “Connection refused”.

Make sure the IP address and the port number are correct with no leading or trailing spaces. Try typing these two pieces of information instead of copying and pasting them. This will help avoid invisible spaces.

1. The address on the payment receipt is incorrect

The payment receipt that prints from the terminal is configured by Payment Express UK. Please reach out to their support for assistance.

1. Is Payment Express UK supported in Brazil POS?

At the moment, not yet.

1. What is Payment Express UK support number?

Please go to https://www.windcave.com/contact for support options.