Customer Display Overview

Overview

Customer Display mirrors transactions from the POS, allowing customers to view shopping cart details, transaction summaries, and confirm certain details during their purchase. 

Key Features

1. Display Data
   • Cart Information:
     • Products in cart with description, quantity, price, and total cost.
     • Applied discounts per product and for the whole cart.
     • Total cost (with and without tax), total discounts, and total taxes.
   • Customer Information:
     • First name, last name, company name, address, loyalty card number.
     • Available store credit.
2. Customer Confirmation
   • Customers confirm the payment method on the display.
   • For EFT, customers enter the driver’s license number and digital signature before payment.
3. Second-Screen Display
   • Stores can open a separate instance of the customer display on a second screen for the customer to review and confirm their transaction.
4. Thank You Screen
   • Once payment is completed, the display shows a "Thank you for your purchase" message.

Scenarios

1. Customer Information Display
   • Customers can see the following details:
     • Customer's First Name
     • Customer's Last Name
     • Company Name
     • Company Address
     • Company Number (Customer Loyalty Card Code)
     • Available Store Credit
2. Product Count and Payment Summary
   • Customers can view the count of tobacco items separately from grocery items in their cart, along with detailed payment information.
     • Number of tobacco products (indicated by a product level tag)
     • Number of grocery products (all products excluding tobacco)
     • Total amount
     • Discount applied
     • Sales tax
     • Payment type (Cash, EFT, Check, Money Order, Credit Card)
     • Change amount for cash transactions
3. Tender Type Confirmation
   • Customers confirm their tender types before the payment is processed.
     • The cashier adds the payment methods in the payment modal and clicks "Pay."
     • The customer display shows all tender types.
     • The customer must click "OK" to confirm the tender types before the payment is processed.
   • For EFT tender type, customers verify their EFT payment by entering required personal details.
     • Customers must enter their Driver's License number.
     • Customer provides a digital signature.
4. Multi-Tender Payment Display
   • As the cashier adds each tender type, the customer displays updates to show the amount covered and any remaining unpaid balance.
     • Amount covered by each tender (e.g., Cash, Card).
     • Remaining unpaid balance if the first tender doesn’t cover the full amount.
5. Complete Transaction Display
   • Customer sees a detailed list of items added to the card, including discounts.  
     • Full list of products added to the cart (Description, Code, Quantity, Price, Total price per row).
     • Discounts applied at both product and cart levels.
     • Total net cost (excluding tax), total tax, and final total cost.
   • After confirming the payment, the system shows a thank you screen.