How to configure allowed tender types for returns in the Flax POS?

This guide explains how to configure allowed tender types for returns in the POS. You can choose whether to allow only original tender types or other tender types for refunds.

Steps:

1. Open the Flax POS Configuration app
2. Navigate to General Settings
3. You have two options to configure the allowed tender types for returns:
   • Only Original Tender Types Allowed
     • Setting: NO
     • Customers will receive refunds through the original tender type used for the purchase.
     • Example: If a customer bought a shift for $100 with cash, they will be refunded $100 in cash.
   • Allow Other Tender Types
     • Setting: YES
     • Customers can receive refunds through any of the specified tender types, each with a defined limit.
     • Example: If a customer bought a shift for $100 with cash, and the settings are as follows:
       • Card: Allowed with a limit of $50
       • Credit Invoice: Allowed with a limit of $30
       • The customer can choose to receive a refund via card or credit invoice, but not exceeding the specified limits. For instance, if they choose to refund via card, they will receive $50.
4. If a tender type is not selected in the settings, it will not be visible in the payment screen during a return. Make sure to select all desired tender types to ensure customers have the options they need during the return process.