When changing the language, the names of the products on the printout do not change
In Erply there is a possibility to add different translations for products.
If your Erply account does not have wished language then please contact support@erply.com and if the desired language is available then it is added to your account.
The language specified at the time of preparation of the sales document remains the default language of the document. If the document is created in Estonian, but you want to send it in another language (for example: English), simply changing the language of the warehouse software is not enough. This changes the translation of the document on the printout, but does not change the name of the product to another language (for example: if you change the language of the warehouse software to Estonian, it does not change the product name into English when you select the printout of the document in English ). The reason is that products are added to the document in the language you have set as the default language of the warehouse software (for example: if the default language of your warehouse software is set to Estonian, but you choose an English printout, the warehouse software generates the product names on the document in Estonian).
Changing the language on the printout of the document
There are three methods to change the language of the document printout:
Option 1. Set the corresponding setting on the document and put a checkmark in front of the entry "Print with original product/service names". Then press “Save”. In this case, the names always appear in the language in which the printout is selected.
Option 2. Change the language of the warehouse software when creating the invoice (for example: to English). Later, switch the language back as it was.
Option 3. Copy a suitable Actual Reports printout template (for example: "Invoice-Waybill") and set the name of the product in another language instead of the description (title or description) of the invoice line (for example: in the case of English, set the English name of the product instead of the description of the invoice line) .
If you have created a document and do not want to create a new printout document just to send it in another language, there is also an option to create a custom printout. A custom printout must be prepared in advance. If you want to send the document in another language, you can choose the right template according to the desired language from the list of custom printouts.