Editing customer details provides several benefits, including:
Better Record-Keeping
-Keeps databases clean and up-to-date.
Fraud Prevention & Security
-Detects and prevents fraudulent activities.
Improved Customer Loyalty & Trust
-Shows customers their information is valued.
Here's how you can do it:
- In your Flax POS, choose the customers that you want to edit (You can search for them by name, phone, email, loyalty code, etc.)
- Click the Customer Details icon
- Now you can view the customer information and Edit some information if needed.
FAQ:
Q: Why there are customer details that are showing grayed out and unable to be edited?
A: There's some configuration in the "Flax POS Configuration" that needs to be enabled on the customer details.
Flax POS Configuration > Role Settings > Select Role > Customer Tab