This guide covers how to set up Worldpay TriPOS payments with Erply POS. The following steps will need to be repeated for each TriPOS device on each related point of sale terminal.
The following credentials are provided by Worldpay:
EPSI (ERPLY Point of Sale Integration) must be installed and running.
The TriPOS system will only work with EPSI 2.0 or higher.
3. Confirm whether your Windows runs on a 32 bit or 64 bit architecture.
To find this, view the System window in your Windows control panel. The information will be listed under the System header, as System Type.”
4. Run the appropriate driver from the folder representing your windows architecture.
5. Follow the on-screen instructions. Be sure to note the COM port being assigned in this installation.
We recommend assigning a COM port that is not in use. To determine this, check ports in use in the device manager, which is also accessible from the Windows control panel.
If you do not have the IDs listed above, these can be retrieved by accessing your profile at http://www.coremanagementsystem.com. When logged in, navigate to Virtual Terminal, then click Profile. The codes will be shown in reverse order. The TriPOS service has no visual UI. It runs as a service on the POS computer and starts during Windows log-in.
IMPORTANT: After installation, the TriPOS service will take 15 minutes to update the Verifone device. This process provides no visual feedback onscreen, but it is vitally important not to disconnect your Verifone device for 15 minutes.
Disconnecting the device or rebooting your PC during this process will render it permanently inoperable.
All the configuration parameters you will need to enter in Erply are stored in the TriPOS configuration file. There will also be default parameters which need to be changed.
This must be done through editing the configuration file in Notepad or similar text editor. The file can be found at it’s default location: C:\Program Files\Vantiv\triPOS Service\TriPOS.config.
On updating a TriPOS version, the new TriPOS is sometimes installed to a different location/directory (For example, “C:\Program Files\Vantiv” or “C:\Program Files (x86)\Vantiv”).
Be sure of the current working directory when reading or editing the configuration file.
Open the configuration file in Notepad. Save the following codes:
You will need these codes to set up TriPOS in Erply.
Begin looking through the code, searching for the following items. Be careful not to make changes other than the ones outlined here.
The first will be the COM port. Change this COM port to reflect the port you selected during install (ie: from COM1 to COM9, or whatever you had selected).
5. The final bit of code you need to alter is regarding contactless msd. Find this line and change from the default of false to true.
When you have made these changes, save the file to your desktop as a .config file, NOT a .txt file.
Once you have this on your desktop as a .config file, copy/paste it to the original Vantiv folder.
Access task manager from your computer. Find the TriPOS service, stop it, then start it again. This will refresh the device to pull up the new configuration.
In this step, you will set up the registers which are going to use the Vantiv TriPOS as the payment provider. Repeat the steps for each register.
5. Save and reload the POS
Your card reader is now set up in Erply. When the TriPOS device displays your Pinpad Idle Message (see Config), make a test payment and return to confirm everything is working correctly.
If payment request does not activate the payment process in the device:
a. Open the IP address in your browser. If you used the default parameters, then enter localhost:8080 into the browser address bar.
b. If the address is not reachable, double-check the settings in POS. Double-check the Vantiv TriPOS configuration file. Restart the TriPOS service.
c. You can also attempt to use an alternative port. Make the change in POS and in TriPOS configuration file. Example: localhost:6565
3. Check that configuration parameters in POS are correct (see Setup Berlin POS)
4. Check that configuration parameters in TriPOS configuration file are correct.
a. During the TriPOS installation, the installer asks for acceptorId, accountId and accountToken. These parameter values are provided by Vantiv. If you do not insert correct values during the triPOS installation, you must edit TriPOS configuration file later and add correct acceptorId, accountId and accountToken.
b. Double check to make sure the lane ID is correct. Open the TriPOS configuration file. Find section “lane”. Unless you have a good reason, the default value of 1 should be used.
5. Re-install device drivers and TriPOS service.
6. As a final step, contact ERPLY support and make sure you have the credentials and TriPOS configuration ready to be checked by our team.