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    archive products

    Why can't I delete a product? Stock levels on archived products?

    In Erply there’s no option to delete a product. If you are not using a product anymore or have created a product by mistake you have the option to archive it. That way the product doesn’t appear in yo...

    Tuotteen suodattimet

    Products can be sorted and organized based on the information that was set up in the Product Cards. Filters are a great way to view similar products at a glance and compare information. FilterExplanat...

    Product status

    Products in Erply may have one of 4 statuses:Active: The product is in stock and is sellable.No longer ordered: The product will no longer be re-stocked.Not for sale: The product is not being sold any...

    Temporary products (VAR-products)

    This plugin lets users create temporary products which are automatically archived when no longer needed.This workflow of "temporary products" is useful if:Your sales process typically begins with givi...

    Assortments

    An assortment is for managing which products can be sold from a store and purchased into a store, on a more fine-grained level (separately for each store).An assortment would be a list of products. Ea...

    Importing products

    Current module will not be updated. We recommend using Product importer which has more possibilities - you can find more information from here. Note! If you are using the new menu, you will only have...

    Tuotteiden arkistointi

    Benefits of Archiving ProductsNever lose access to valuable product dataErply does not allow you to permanently delete items, which means you’ll never lose access to inventory or sales data related to...

    Unique product codes

    By default, product and EAN (or UPC) codes must be unique (there are no 2 active products with the same product/EAN code). The reason of having unique code, is to prevent shipping the wrong product to...

    WMS API

    WMS (Warehouse Management Software) is a system to support warehouse management and optimize its functionality. This document is focused on the API side of WMS. For authentication, the following param...

    Add a product

    This guide covers how to add a product in the Erply back office, as well as a description of each product field. To access the Product Catalog, go to the PIM Module and select Products. This will navi...

    Product types

    In Erply we have following product types: Product(Regular product): A regular product is the most common product that has stock and that we can sell. Matrix product: Matrix products can be used for se...

    How to use the Stocktake app

    Log into the Stocktaking app Login with your Erply username, password, and account code. Contact support@erply.com if you forgot your credentials.User rightsUsers must have the right to view “Physical...

    Shopify connector sync troubleshooting

    This guide covers syncing between your Erply account and your Shopify webstore. Shopify connector sync overview Syncing behavior Sync troubleshooting for products, orders, and more Starting an accoun...

    Simple products import

    This section will cover regular product imports and matrix product imports:Starting a new product importProduct typesUpload file and import optionsImport previewTest importProduct import process expla...

    POS Brazil Version 4.19.0

    Fixes Empty product groups will not maintain the loading spinner indefinitely When picking up a sale, container products are skipped and regenerated Return table select all checkbox no longer thinks ...

    How to update matrix variation names with Erply product importer

    First, you need to prepare your spreadsheet.Once your spreadsheet is ready to be imported go to PIM > Import Products PIM > Import Products > Update Products*When you need to update fields on the matr...

    Adding products manually

    Adding products manuallySelect PIM -> Products (it opens product catalog) select ,,new" or open PIM menu and then select ,,new product"Using PIM(new) Open PIM(new)-> Manage product catalog-> add a pro...

    Shopify FAQ

    STORE AND LOCATIONSIs it possible to determine which warehouse online store to uses?Yes. When setting up the integration, you need to choose which warehouse to use. You can always change warehouse in ...

    WooCommerce FAQ

    Why has the product not reached the webshop or its information has not been updated?Check if the „show in webshop” box on the product card is ticked and the status is „active”. If the product has not ...

    Additional plugins

    We have created a lot of additional solutions as (plugins) that are not installed on accounts by default.This article lists the most used and needed ones. If you are interested in additional features ...

    API Error codes

    This is a list of error codes that API calls may return.An error code is always returned in the "status" block, in field "errorCode". If the error is related to a specific input parameter, you will fi...

    Shopify connector features and setup

    Shopify connector requirementsA paid Shopify planAn Erply accountThe Shopify connector plugin enabled on your Erply account*to have this added, please get in touch with our customer support at support...

    Product catalog

    This guide covers how to add a product in the Erply back office, as well as a description of each product field. To access the Product Catalog, go to the PIM Module and select Product catalog. This wi...

    PIM API Version 1.48.3

    Nov 09, 2020 New Features Generate EAN codes automatically: new required flag generateCode2Automatically has been added to create products, matrix products, matrix variations. Improvements Improved as...

    PIM API Version 1.77.0

    May 3, 2021New FeaturesA new fields filter was added to GET products. With the filter it's now possible to select only the fields that you need to get.A new field was added to products - packing_not_r...

    How can I change my variation dimension´s value?

    I have a product with dimensions: color and size -> blue and M; I would like this to be now navy and M. You can change a dimension value name in Erply. Although it will change for all products that ha...

    Classic Back Office Version 4.51.0

    December 1, 2021 New Features Accounts in Saudi Arabia will now produce the required QR code on receipts automatically. Adds a new tax setup report in Reports > Location Tax Setup. This can be used to...

    Berlin Back Office Version 5.47.0

    December 1, 2021 New Features Accounts in Saudi Arabia will now produce the required QR code on receipts automatically. Inventory write-off form and registration form now displays the inventory quanti...

    Regular product

    A regular product is the most common product that has stock and that we can sell. Typical product type Erplys is called "Product" and is the default type selected when creating a new product. Addition...