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    TSYS Setup: MX915

    PrerequisitesTo set up your Erply account to accept payments through TSYS, users must have a TSYS merchant account. The following credentials are provided by TSYS.MerchantNameMerchantSiteIdMerchantKey...

    PAX S300 iPad setup

    This guide covers the general setup for PAX on Erply Berlin POS using an iPadErply configurationYour registers must be configured in the back office to accept PAX.To do that, navigate to the Retail ch...

    PAX D210 wifi setup

    This guide covers the general setup for PAX on Erply Berlin POS using an iPad.Set up credit card machineClick the menu button on the D210 to go to the Main Menu. Enter your password. 2. Press the down...

    Shopify connector features and setup

    Shopify connector requirementsA paid Shopify planAn Erply accountThe Shopify connector plugin enabled on your Erply account*to have this added, please get in touch with our customer support at support...

    Star printers setup (Berlin POS)

    This guide explains how to install and set up Star printers for your Windows device. Please be advised that this guide is only applicable to Erply accounts using Berlin POS. Berlin POS currently supp...

    Go Microservice Printing Setup (Brazil)

    After completing the Installer App installation, please log into Erply Brazil POS. Open POS Settings -> Printing Configuration -> Printing Service -> Try printing using the go microservice.If you don’...

    Setting up the New Customer Display

    Hardware requirements:To use ERPLY's new Customer Display app, one must have an additional screen. Usually, that would be a tablet computer.SetupNavigate to POS Settings -> Plugins -> Customer display...

    Drawer Count

    Cash-drawer-based day openings and closingsGeneral conceptDrawer count is typically used in store setups where cash-drawers are mobile within the store.With this setup, typically each employee is assi...

    Classic Back Office Version 4.51.0

    December 1, 2021 New Features Accounts in Saudi Arabia will now produce the required QR code on receipts automatically. Adds a new tax setup report in Reports > Location Tax Setup. This can be used to...

    Swedbank Setup Guide

    This article covers the Swedbank integration setup with the Ingenico terminal.StepsOpen POS Application from start page and open Settings by pressing on the cog in upper-right cornerPress payment conf...

    Linkly Setup Guide

    This article covers the Linkly integration setup. StepsOpen POS Application from start page and open Settings by pressing on the cog in upper-right cornerPress payment configurationPress setup payment...

    Cayan Setup Guide

    This article covers the Cayan integration setup with Cayan MX925 terminal.StepsOpen POS Application from start page and open Settings by pressing on the cog in upper-right cornerPress payment configur...

    PAX / Shift4 Setup Guide

    This article covers the PAX/Shift4 integration setup.StepsOpen POS Application from start page and open Settings by pressing on the cog in upper-right cornerPress payment configurationPress setup paym...

    Adyen Setup Guide

    This article covers the Adyen setup.StepsOpen POS Application from start page and open Settings by pressing on the cog in upper-right cornerPress payment configurationPress setup payment gatewaysSelec...

    Printer Setup Guide

    This article covers the Printer setup for ERPLY POS - Currently supported printer vendors - Star, Epson, Citizen. Steps Open POS Application from start page and open Settings by pressing on the cog in...

    Using ID Cards as Loyalty Cards

    Before starting, make sure that your chosen payment terminal has the functionality to read ID-cards activated or simply connect an ID-Card reader to your POS.SetupNavigate to POS Settings -> POS Onboa...

    Set up Worldpay TriPOS payments

    This guide covers how to set up Worldpay TriPOS payments with Erply POS. The following steps will need to be repeated for each TriPOS device on each related point of sale terminal.PrerequisitesWorldpa...

    E-Invoicing Version 3.7

    Jul 31, 2020 Validation: Enabled XSD schema validation for all the outcoming invoices. The Log section of the e-invoicing setup page: Error messages are now displayed, Invoice numbers of sent and upda...

    iOS 13 POS setup: Global Payments (Cayan) with Star printer (Brazil)

    The guide will explain how to set up Erply POS on a device running iOS 13 using Global Payments CC processing and Star printing.Note: Global Payments is a payment processor formally known as TSYS and ...

    IPad POS Genius Mini Setup With Star Printer (Brazil)

    The guide will explain how to set up Erply POS on an iPad using Global Payments CC processing on a Genius Mini device and Star printing.Note: Global Payments is a payment processor formally known as T...

    Estonia - Ingenico Terminals

     Swedbank Integration for Erply POSTo set up the paymeny method as Swedbank you need to install the micro service that is developed by Erply. Here is the list of devices that are required for integrat...

    2. Cross-Franchise Users

    OverviewErply's franchises are groups of accounts that have been configured with a shared product catalog or a shared customer registry.A franchise lets each store owner see only their own data—but th...

    Physical Stocktaking Import

    Importing Physical Stock-takingThe new feature of importing stock tacking makes it easy to import physical stock counts using spreadsheets provided by professional inventory services. To import a stoc...

    Linkly Integration for Brazil POS

    Linkly integration is a card payment integration for Brazil POS used in Australia. In this article, we focus on Linkly (pc-eftpos) micro-service installation and processing integrated card payments in...

    Secondary Screen Client Display

    The second display can be located near the POS and connected with a cable. Customer display can be an entirely independent device, like a mobile or tablet that has the capability to open a web browser...

    Brazil Services Troubleshoot

    Services Installation General InstructionsInstall the installer and open wizard web-app https://posow-sb.erply.com. Go to the Hardware -> Installer App -> Installation.Download the installer for your ...

    Actual Reports: Barcode template

    This guide will cover basic information for creating and printing barcode labels. With Actual Reports you can:Accommodate for different label sizes by adjusting width, height.Create “safe spaces” for ...

    Genius Mini

    This guide covers how to set up your Genius Mini with Erply POS. The following steps will need to be repeated for each Mini device on each related point of sale terminal. Please note the Genius Mini i...

    WooCommerce FAQ

    Why has the product not reached the webshop or its information has not been updated?Check if the „show in webshop” box on the product card is ticked and the status is „active”. If the product has not ...

    Customize Your Receipts

    To print completely custom POS receipts, contact Erply support to have the POS AR Receipt/Set Custom Printout for POS plugin added to your account.There are multiple ways for configuring a receipt in ...

    Erply Back Office Terminology

    Erply Back Office Terminology CRM The CRM module is a solution to manage current and potential customer relationships. Use customer purchasing history to better understand your shopper’s habits and ke...

    Berlin POS EPSI error (antivirus)

    If you use Berlin POS, an update to your antivirus software may cause you to run into issues with EPSI at the point of sale. This could result in issues opening the POS and connecting to peripherals. ...

    Shopify connector sync troubleshooting

    This guide covers syncing between your Erply account and your Shopify webstore. Shopify connector sync overview Syncing behavior Sync troubleshooting for products, orders, and more Starting an accoun...

    How to export sales data

    Below we’ll cover two different ways to export sales data in the Erply back office:Sales reportsExport to accounting (Quickbooks)Sales reportsSales reports allow you to pull detailed sales information...