Flax Enterprise Configuration Users and Roles

November 6, 2026


Users & Roles

Flax Enterprise Configuration App · Process guide

POS users and roles are managed under Users & Roles in the left menu. A role must exist before its permissions can be set in Role Settings, and every POS user is assigned one role.

POS Users

The POS Users page lists every POS user on the account, with each user's name, email, phone and role.

Users & Roles > POS Users

Users & Roles > POS Users

ControlWhat it does
Name / EmailSearches users by name or email address
RoleFilters the list to one role, or All roles
Filter / ResetApplies the search and role filter, or clears them
ShowNumber of users shown per page
Sort bySort order of the list, for example Username A to Z
Role (pencil icon)Changes the user's role directly from the list
EditOpens the user's details for editing
Delete (trash icon)Deletes the POS user

 

Create a POS user

There are two ways to create a user, both under Create POS User.

Create POS User creates a user with full account details.

Users & Roles > Create POS User

Users & Roles > Create POS User

FieldWhat it does
Select an existing employee (optionally)Links the new POS user to an employee record that already exists on the account
Select roleRole the user is assigned; that role's Role Settings apply to the user
First Name / Last NameUser's name as shown in the POS
EmailUser's email address
PhoneUser's phone number
RegisterCreates the user

 

Create POS User With PIN creates a user who signs in with a PIN.

Users & Roles > Create POS User With PIN

Users & Roles > Create POS User With PIN

FieldWhat it does
PINGenerated by the app and shown at the top of the form. Record it before saving, as it is the user's sign-in PIN
Select roleRole the user is assigned
First Name / Last NameUser's name
RegisterCreates the user

 

Manage roles

Users & Roles > Manage Roles

Users & Roles > Manage Roles

ControlWhat it does
Role name + Add RoleCreates a new role with the name entered
Existing user rolesLists all roles on the account
Delete (trash icon)Deletes a role. A role can only be deleted when no users are assigned to it

 

After creating a role, configure what it can do in Role Settings by choosing it in the Configure role dropdown.

Related settings

  • Password and PIN expiry and automatic logout: see the Cashier Security & Access guide.
  • Permissions for each role: covered in each process guide (Customers, Discounts, Payments, Returns, Sales Orders, Cash Management).