Logs
Flax Enterprise Configuration App · Process guide
The Logs section of the left menu has three logs used for troubleshooting and investigations: Cart logs, Cashier action logs and the Configuration Change Log.
Cart logs
Cart logs record events from POS carts.
Logs > Cart logs
| Control | What it does |
|---|---|
| Type | Filters by log type, or All |
| Cart ID / POS ID / Location ID | Filters by a specific cart, register (POS) or location |
| More filters | Shows additional filters |
| Reset filters / Show | Clears the filters, or runs the search |
| Show | Number of entries per page |
| Page arrows | Moves between pages of results |
| Sort by | Sort order, for example Newest first |
Each entry shows its type, POS ID, location ID, cart ID, app version, time and message.
Cashier action logs
Lists the cashier actions recorded at the POS, for loss prevention and investigations. Actions are recorded only when Enable action logs and the individual actions are turned on in General settings > General > Cashier actions log. See Cashier Security & Access.
Configuration Change Log
Records changes made to the configuration.